New Openings at Ikeja Electricity Distribution Company (IKEDC) for Database Administrators

⏲ Aug 21, 2017, 6:40 PM
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Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria. We are recruiting to fill the position below: Job Title: Database Administrator Location: Lagos Reporting To: Application Support Team Lead Role Purpose

The Role of the Database administrator has responsibility for planning and development as well maintaining the performance, integrity and security of enterprise database systems.

Responsibilities Database Administration:

Establish the needs of users and monitoring user access and security
Monitor performance and managing parameters to provide fast responses to users
Capacity Planning
Manage problems from identification through to resolution
Applying database and operating system upgrades and updates
Deploy application releases and configuration changes
Develop implementation, backup and roll-back plans
Maintain system stability and high availability
Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems
Act as a technical resource for internal and external projects
Adhere to appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management)
Maintain good working relationships with internal departments as well as third-party vendors

Personal and Team Development:

Share / spread knowledge with team members as well as internal teams (client services, service desk, development)
Pro-active in maintaining and increasing the teams and your own technical knowledge
Identify training needs or requirements for yourself individually and for the team

Documentation:

Ensure incidents and problems are up-to-date
Ensure release and configuration request are up-to-date with appropriate and backup

Critical Success Factors

Achieving high levels of user satisfaction
Demonstration of ownership of problems
Measured contribution towards the reduction of aged problems
Measured contribution towards maintaining a level of expectations with customers internally/externally for services provided
System availability meets agreed SLA
Incidents and problems are resolved within OLA and SLA
Delivering projects within agreed timeframes
Compliance with departmental procedures and policies

Minimum Qualifications Technical Skills and Experiences:

3+ years’ experience in administering Linux and Windows 2008 Server environments
Experience with supporting multi-tier infrastructures
3+ years’ experience in supporting and administering Microsoft SQL Server RDBMS
Experience in supporting Microsoft Windows Server 2008 Application and Web Servers
Experience with maintaining and supporting virtualized environments (VMware)

Desirable:

Oracle Database Administration
Microsoft SQL Server Administration
Reporting and Business Intelligence
Technical Degree/Qualification

Technical Competencies Functional Skills and Experiences:

Good understanding of database systems
Good understanding of enterprise IT systems
Extensive problem solving and debugging skills
Ability to independently apply production upgrades and support the products and technologies
Experience in providing services to agreed SLA’s and OLA’s
Excellent organizational, interpersonal and communication skills
Flexible in working outside of core business hours at short-notice

Behavioral Competencies Personal Qualities:

Strong customer service and support focus with a desire to deliver a high quality service
Self-motivated and highly professional with ability to lead and take ownership and responsibility
Ability to multi-task, work under pressure and to tight deadlines
A desire to learn and improve skills and knowledge
Fast learner, energetic and enthusiastic
Adaptable and flexible to business demands
Positive ‘can-do’ attitude
Team player