Management Consultant Job in Lagos at The Place
The Place - We are a fast growing, world class, and dynamic,
multi-billion Nigerian conglomerates, established and managed by a team
of professionals with decades of management consulting and
accounting
experience/ training from Arthur Andersen (now KPMG in Nigeria). We are
presently into restaurants, hotel, and nightclubbing. We are opening
new outlets in Lagos and looking for high-flying individual who shares
the values of hard work, commitment and integrity and places high
premium on personal development and career growth.
We are recruiting to fill the position of:
Job Title: Management Consultant
Location: Lagos, Nigeria
Job Description
- We are a multibillion naira fast growing hospitality company
looking for highflying Management Consultants to join our Management
Team. Our operations spans across a number of locations with rapid
expansion plans to penetrate more locations in short and medium term. We
are seeking self-motivated, result oriented and creative management
Consultants who would lead the articulation and execution of strategic
customer care initiatives in the Organisation as we position ourselves
to maintain sustained growth, profitability and our position as a market
leader in our industry.
- Devices several and modern ways of fostering cordial
relationship between customers and company: retaining and improving
customers experience during and outside the premises. Promote and foster
positive customer service and effectively address all customer related
concerns, and issues in a timely manner.
- Adapt materials and programs to support all the outlets
requirements and assist with operational procedures, training and
requirements as new systems, equipment, technology, menu, etc. are
rolled out.
- Assist Restaurant Manager in addressing inconsistencies in
operational materials and standards which forms the bulk of customer
complaints, evaluate and coach customer facing eatery staff in methods
to improve accuracy.
- The successful candidate will report directly to the Chief
Executive Officer (CEO) with the primary responsibility of developing
and coordinating customer service related strategies and initiatives
from conceptualization to roll-out.
- He will help implement strategies experience as well as
coordinate strategic initiatives to better leverage the efforts of
restaurant Managers across the outlets.
Qualifications
Qualifications and Experience Requirements:
- A good first Degree in any relevant discipline from a reputable institution.
- Relevant industry experience will be an added advantage
- Can-do attitude with strong problem solving and leadership skills
- Must possess unwavering integrity and be of upstanding character
- Minimum of 7 years in a senior supervisory or managerial role in a professional service/consulting organisation
Additional Information:
- Candidates who do not meet the above criteria need not apply.
How to Apply
Interested and qualified candidates should:
Click here to apply