Latest Job Vacancies at Pruvia Integrated Limited, 21st June, 2019

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Pruvia Integrated Limited - Our client is recruiting suitably qualified candidates to fill the vacant position below:       Job Title: Customer Support Executive Location: Lagos Job Description

• We are seeking for qualified applicants for our client as a Customer Support Executive, you will contribute and develop integrated marketing campaigns to promote products sales and services.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs

Requirements

• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree
• Proficient in English (oral and written)
• Strong communication and people skill

      Job Title: Marketing Executive Location: Lagos Job Description

• As a Marketing Executive, you will contribute and develop integrated marketing campaigns to promote products sales and services.

Responsibilities

• Conceive and develop efficient and intuitive marketing strategies
• Planning, developing and implementing effective marketing communication campaigns.
• Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.
• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Initiate and control surveys to assess customer requirements and dedication
• Monitor progress of campaigns using various metrics and submit reports of performance
• Collaborate with managers in preparing budgets and monitoring expenses

Skills and Requirements

• Proven experience as Marketing Executive or similar role
• Minimum of 4 years work experience and above in the real estate sector
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics (e.g. Web Trends)
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness
• HND, BSc/BA in Marketing, Business Administration or relevant discipline
• Professional qualification in Real Estate an added advantage.

      Job Title: Client Relationship Executive Location: Lagos Job Description

• As a Client Relationship Executive, you will contribute and develop integrated marketing campaigns to promote products sales and services.

Duties and Responsibilities

• Build positive and productive relationships with clients for business growth.
• Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
• Understand client needs and customize existing business programs to meet their needs.
• Provide client support and handle client communications effectively.
• Manage and close client businesses to achieve profitability.
• Maintain existing clients and generate new clients to achieve revenue goals.
• Address client concerns promptly and professionally.
• Inform clients about company products, services and promotions.
• Discuss business contracts and cost with clients.
• Must have flare for sales.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.
• Maintain up-to-date knowledge about company products and services.
• Escalating and resolving areas of concern as raised by clients.
• Passing leads to the sales team and following up on progress.
• Liaising with internal departments to ensure client needs are fulfilled effectively.

Requirements

• Must have 3 years working experience as sales/client relationship with tracking record.
• Passionate towards sales/marketing
• Must have sales experience
• HND, BSc/BA in marketing, business administration, sales or relevant field
• Proven track record in sales environment
• Strong interpersonal skills and an ability to build rapport with customers.
• Hardworking with a strong work ethic.

      How to Apply Interested and qualified candidates should send their CV/Resume to: [email protected] with their valid addresses and contact numbers included. The subject of your application should be the Job Title.   Application Deadline 30th June, 2019.

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