Job Vacancy at Seedstar Group for a Quickcheck Credit Collections Manager in Lagos

Seedstar Group - We connect the best entrepreneurs with media, corporate investors and we provide them with support to help them grow and succeed. We bring together technologies, talents and growth techniques to launch and grow ideas, either independently for the Seedstars Group or in co-development with large corporations. We are recruiting to fill the position below: Job Title: Quickcheck Credit Collections Manager Location: Lagos Responsibilities

• Plan and coordinate activities of the collections unit
• Minimize Loss resulting from non payment of loan
• Preparation of key management reports such as PAR Report, collections roll rate report and first payment analysis
• Provide feedback on collection activities for policy changes
• Ensure all customers payments are acknowledged by receipts and final discharge when resolved
• Manage the collections and Recovery unit
• Delinquency Management
• Developing training manuals for collections team
• Collating weekly and monthly Reports for management
• Making calls to debtors
• Initiate the review of collection strategy manual
• Review net flows and collector productivity by bucket for capacity planning and for training needs
• Appraise all team members based on performance
• Ensuring the CRM tool is used to record interactions with clients
• Follow up with clients to ensure that terms and conditions of loan facilities are complied with
• Identify negative trends and deviations from client’s financial commitment
• Ensure prompt repayment and servicing of loans from indebted clients

• Strong analytical skills
• Excellent communication skills to interact effectively with clients
• Ability to negotiate
• Eye for detail

• Short online questionnaire and a critical thinking test (you will receive the details for the test after you submit the questionnaire)
• Phone interview
• Interview (Quickcheck offices, Lagos)