Graduate Jobs in an online Shopping Mall in Lagos
Obeezi.com is a fast growing Nigerian one-stop online shopping mall
founded with vision to empower people worldwide in buying and selling
online.
The need for expansion in our Company has created opportunities to
recruit competent hands to the company, to fill the vacant position of:
Job Title: Telesales/Online Customer Service Operative
Location: Lagos
Job Description
- As a Telesales/Customer Service Agent, you will put customers at
the centre of your day, helping our customers with a range of products.
Basically also to build repeat sales through strong customer
relationships by focusing on customers’ wants and needs, rather than
using high-pressure sales techniques.
Primary Responsibilities
- Advising existing or prospective customers by answering incoming
calls, converting inquiries into sales and making outbound calls.
- Processing customer orders and up-selling products based on identified customer needs.
- Following up on customer’s order and ensuring is been shipped and delivered in time.
- Ensuring our courier partner deliver item in time and remit us success delivery payment
- Maintaining quality service by following organization standards.
- Being the first point of contact for customers
- Identifying how we can best help customers in solving problems
Special Skills & Key Behavioural Competences:
- Charismatic
- Patient
- Attentive to details
- Analytically Minded
- Dependability
- Computer Skills - MS office packages
- Fast and accurate in typing (at least 39 words per minute)
- Dynamic and enthusiastic person with good written and verbal communication skills
- Persuasion and Influencing skills, strong negotiating skills
- Good work organization, time management skills and ability to work under pressure
- Ability to work as part of a team
- Self-motivated, delivers quality work and is proactive
- Result driven as this is a high-performance, output environment
- Ability to work to targets
- Ability to self-manage and self-motivate- must be a self-starter
- Candidate must be living around Lagos mainland, Locations around Yaba or Surulere will be an added advantage.
Job Requirements
- Min. Qualification: Bachelor's degree in any Social Science related Course
- Min. Years of Experience: 0 – 2 years
- Required Age: Not more than 28 years
Job Title: Social Media Executive (SME)
Location: Lagos
Job Description
The SME is responsible for promoting the company’s brand, products and
services via social media networks such as Facebook, Google Twitter,
Tumblr, YouTube, LinkedIn, Mailchimp and Reddit, amongst others.
Primary Responsiblities
- Manage advertising on social media networks; Facebook, Twitter, Google Plus, etc.
- Generate content for social & mobile marketing platforms
- Develop new mobile marketing programs that increase brand awareness, increase newsletter messaging sign-ups and drive sales
- Identify and test new reach and engagement mechanisms to inform
future mobile marketing strategy. Test into new channels with the goal
of diversifying the channel mix and identifying new sources of
acquisition and engagement levers that scale.
- Carry out other responsibilities as may be assigned by the Head of Digital Marketing
- Send timely reports on advertising budget achievements as well as mobile traffic/revenue growth
- Development & execution of quarterly mobile marketing plan, including demand sales targets and tactics to achieve them
- Reviewing and approving mobile channel content, before
releasing, to ensure quality imagery, copy content, and brand true
presentation
Special Skills & Key Behavioural Competences:
- Ability to work under tight schedule
- Initiative: Willingness to take on responsibilities and challenges
- Excellent IT skills
- Ability to manage multiple priorities within required timeframes
- Excellent analytical and communication skills
- Dependability- Reliable, responsible and dependable
- Attention to Details: Being careful about details and thorough in completing work task
Job Requirements
- HND/Bachelor's degree in any IT related course
- Excellent IT skills
- Candidate must be very good in utilizing web for information search
- Good command of English Language
- Minimum of 1 year relevant work experience
- Candidate must be living around Lagos mainland, Locations around Yaba or Surulere will be an added advantage.
Required Age:
How to Apply
Interested and qualified candidates should send their CVs to:
[email protected]
Application Deadline 13th November, 2015