Current Vacancies at Veritas Vision Social Initiative

⏲ Sep 18, 2018, 3:07 PM
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Veritas Vision International (www.veritasvision.org) is a social enterprise headquartered in the Netherlands with a vision for a healthy, self-sufficient, equitable and sustainable world. We bring premium quality life-changing products such as adjustable focus glasses, solar lamps with USB phone charger, and modern biomass cookstoves straight to the doorsteps of families and communities that need them the most to help them save their hard-earned money and time, improve their health, and the general qualities of their lives. We educate families about the benefits of these alternative sustainable solutions and provide flexible installment payment plans to make our products affordable. We also offer after-sales services; all our products have a minimum one-year clear and simple warranty. We invite applications from suitably qualified candidates for the position below: Job Title: Visioneer Location: Lagos Job Description

Our customers are central to our business and we are looking for entrepreneurial, results-driven, and self-motivated individuals (Visioneers) with SSCE, NCE or OND certificates to actively seek out and engage prospects and create long-term, trusting relationships with our customers
You will provide complete and appropriate solutions for new customers to help them save money and improve the general quality of their lives; oversee a portfolio of assigned customers; develop new business from existing customers; actively seek new sales opportunities; solve customer issues; boost our customer experience and satisfaction levels, and top-line revenue growth.

Your Job Duties As our Visioneer, your duties include, but are not limited to

Generates leads and identifies market potential by qualifying leads across different segments.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.
Initiates sales process by scheduling appointments; making tailored demo presentations; understanding customer requirements.
Closes sales by building rapport with potential leads; explaining product and service benefits; overcoming objections; preparing contracts.
Expands sales to existing customers by introducing new products and services
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Contributes information to market strategy by monitoring competitive products and reactions from customers.
Recommends new or changes in products, service, and policy by evaluating results and competitive developments.
Generates marketing content (images and videos) during field activities.
Has a growth mindset and updates job knowledge by participating in educational opportunities.

Our Requirements

Passion for Social work - a natural motivation to solve problems in society
SSCE/ NCE / OND or equivalent
Applicant MUST live in Alimosho LGA
Experience as a sales representative or in related field (0-2yrs)
Excellent Knowledge of MS Office
Customer Service Skills
Teamwork and Verbal Communication Skills
Self-Confidence, Persistence and Motivation for Sales
Openness to Feedback, and Growth Mindset
Flexibility: You might have to work long hours, nights or weekends.

Why You Should Work for Us (Our Culture)

We have a passion for Social Work: a natural motivation to solve societal problems.
We deliver Memorable Experiences and Services to our customers and stakeholders always.
We build honest and mutually beneficial relationships through communication with our customers and stakeholders.
We always create a fun, positive team and family spirit.
We are entrepreneurial, autonomous, creative, and Innovative.
We believe in Self-sufficiency and Sustainable Development: Local Problems, Local Solutions.
Our solutions are premium-quality, pragmatic, and sustainable.
We believe in transparency, inclusion, equality, and leadership at all levels.
We have a clear path for employee growth and learning.

Interested and qualified candidates should:Click Here to Apply Application Procedure

Step 1: Click on the link above to fill our "Application Form"
Step 2: You will be invited to attend our Free one-week Marketing and Sales Training Bootcamp to prepare yourself for our “Sales Challenge”.
In the Bootcamp, we will:
- Train you on Marketing, Sales, and Social Entrepreneurship.
- Introduce our life-changing Products.
- Set a Sales Target.
- Give you a task to generate enough leads in your local community to meet the Sales Target.
- Evaluate you based on your ability to solve problem smartly.
- Make the leads you generated your assigned job duties for your first month or quarter, if you get hired.
Stage 3: Face to Face Interview
Stage 4: Offer Letter and Company Onboarding of Selected Visioneer(s).

Job Title: Customer Success Executive Location: Lagos Job Description

Our customers are central to our business and we’re looking for a customer success and communications superstar (preferably female) who can own the entire after-sales customer relationship, including onboarding, ongoing retention and upselling.
Through ‘get-to-know-you’ calls, SMS conversations, or visits to new customers, you’ll build strong relationships by ensuring they are satisfied with the services they receive and improve upon areas of dissatisfaction to promote retention and loyalty that lengthens the lifecycle of customers.
You’ll be the second point of contact for all of our customers (after our Visioneers), acting as the friendly face of our business and shepherding them to the right team to solve their problem.
You will also maintain office operations by receiving and distributing communications and maintaining office supplies and equipment.

Job Duties

Handling incoming calls and other lines of communication.
Helping organize and maintain office common areas.
Maintaining supply inventory and office equipment as needed.
Creating, maintaining, and entering information into databases.
Managing company communications and social media accounts.
Ensure prompt and proper documentation of customer payment information into various company sales / operations applications.
Establish customer support practices by creating policies, procedures and standards that optimize the customer experience, create engaged customers, and facilitate organic growth.
Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
Take ownership of customers issues and follow problems through to resolution.
Keep accurate records and document customer service actions and discussions.
Analyse statistics and compile accurate reports.
Improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
Maintain an orderly workflow according to priorities.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Our Requirements

Passion for Social work - a natural motivation to solve problems in society.
OND/HND/B.Sc Degree.
Applicant MUST live in Alimosho LGA, preferably Egbeda and environ.
Experience as a customer service representative or in related field (0-2yrs).
Excellent Customer Service Skills.
Excellent Written and Verbal Communication Skills.
Typing, Administrative, and Documentation Skills.
Meeting and Event Planning, Dependability, and Attention to Detail.
Why You Should Work for Us (Our Culture):
We have a passion for Social Work: a natural motivation to solve societal problems.
We deliver Memorable Experiences and Services to our customers and stakeholders always.
We build honest and mutually beneficial relationships through communication with our customers and stakeholders.
We always create a fun, positive team and family spirit.
We are entrepreneurial, autonomous, creative, and Innovative.
We believe in Self-sufficiency and Sustainable Development: Local Problems, Local Solutions.
Our solutions are premium-quality, pragmatic, and sustainable.
We believe in transparency, inclusion, equality, and leadership at all levels.
We have a clear path for employee growth and learning.