Client Service Executives recruitment in a Management Consulting irm

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Human Edge Limited - Our client, a leading management consulting firm, is currently recruiting to fill the position below: Job Title: Client Service Executive Ref: HLE/117/CSE Location: Lagos, Nigeria The Role

• A Client Service Executive is often the first point of contact with a company’s clientele.
• The Client Service/Front Desk Executive is expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company and its activities in a clear and concise manner at a moment’s notice.

Responsibilities Your key responsibilities will include:

• Maintain active records of visitors and first-hand client contact
• Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department
• Assist in preparing service proposals and collaborate with the company’s internal departments to help improve the quality of services rendered to clients

Requirements

• Degree-qualified in Human Resources, Business Administration or any relevant field; post-graduate qualification in human resources management will be an added advantage
• Strong judgment and decision-making skills
• Computer literate with good understanding of software spreadsheet programs such as Microsoft Excel
• Strong interpersonal and communication skills
• Ability to manage time and projects efficiently and be detail oriented

  How to Apply Interested and qualified candidates should send their comprehensive resumes to: [email protected] quoting the job reference as subject of your email. Or Send an application and resume direct to: The Head, Staffing Services Division, Human Edge Limited. 9B, Onipinla Lane, Off James Oluleye Street (Harmony Enclave) Adeniyi Jones Avenue, Ikeja, Lagos State

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