United Bank for Africa Plc (UBA) recruitment for ATM Field Engineers

⏲ Mar 1, 2018, 6:59 PM
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United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally. We are recruiting to fill the position below: Job Title: ATM Field Engineers Locations: Abia, Akwa Ibom (Uyo), Onitsha South(Anambra), Benue (Makurdi), Warri South (Delta), Calabar Municipal (Cross River) , Benin City (Edo), Port Harcourt, Ibadan, Abeokuta, Lagos, Kano, Kaduna, Abuja, Enugu Contract Type: Permanent Responsibilities

Software Installation and Configuration of ATM Terminals
Troubleshooting and repair of faults on ATM
Ensuring Optimal maintenance of all Terminals been supported
Identification, removing and fixing of faulty components on ATM Terminals.
Ensuring Customer satisfaction at all times
Interpretation and resolution of major faults on ATM Terminals.
Train ATM Custodians on how to resolve first level ATM issues
Work with Branch Custodians to ensure competent & thorough Tier 1 support and general upkeep of ATMs
Work continuously with the support desk to ensure ATM availability at all time.
Troubleshooting and resolving all network related challenges
Ensure proper documentation of common technical issues and resolutions
Handle call services on weekends and public holidays when assigned