Specialist, Wholesale Services at 9mobile


9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiitng to fill the position

 

Job Title: Specialist, Wholesale Services

Job ID: IRC5341
Location: Lagos

Job Summary

  • This role will be responsible for end-to-end coordination and management of the provision of wholesale services to 9mobile B2B clients spanning leased lines, capacity and collocation services.

Principal Functions

  • Managing wholesale capacity sales delivery processes from lead generation to service acceptance, billing, collections, and technical support.
  • Manage wholesale & reseller capacity lease, and voice key accounts with year-on-year revenue growth.
  • Interface with 9mobile technical team and partners for the swift delivery of service requests and for quick resolution of escalations.
  • Build and maintain excellent relationships with business customers with a view to understanding their business operational challenges and to providing solutions to meet their needs vis-a-vis industry trends.
  • Network and build strong working relationships with internal and other relevant stakeholders to formulate strategies to drive customer acquisition and sales.
  • Keep abreast with new developments and innovations in the wholesale/B2B market and provide proposals to drive9mobile's B2B strategy objectives.
  • Manage Data Centre colocation accounts and grow revenues from this business segment.
  • Managing Fixed Voice partners and grow business from this segment.
  • Prospect for new clients and create more business opportunities from existing clients to increase revenue generation.
  • Other roles as may be assigned.

Educational Requirements

  • First Degree or equivalent in a relevant discipline.

Experience, Skills & Competencies:

  • Three (3) to Five (5)years' work experience, with at least Two (2) years in a similar role
  • Good telecom technical knowledge especially relating to transmission, capacity and connectivity.
  • Strong interpersonal skills
  • Customer relationship management skills
  • Working knowledge of Microsoft Office -Excel, Word, and PowerPoint/
  • Report generation and documentation ability.
  • Market savvy and knowledge of evolving industry trends
  • Good business development acumen

 

How to Apply
Interested and qualified candidates should:
Click here to apply