The role and function of a Customer Service Officer includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Officer duties and responsibilities. Job functions for specific Customer Service Officer roles may vary, depending on the industry and type of employer.
Help Desk Specialist job description
Customer Support Representative job description
Customer Support Executive job description
Field Service Representative job description
Call Center Customer Service Representative job description
Call Center Executive job description
Customer Service Manager job description
Service Manager job description
Customer Success Manager job description
IT Technical Support job description
Customer Relationship Manager job description
Customer Service Executive job description
Customer Care Executive job description
Contact Centre Agent job description
Telemarketing Executive job description
Guest Relations Manager job description
Engagement Manager job description
IT Help Desk Technician job description