The following common skills and qualifications are required of a Call Center Agent:
Note that this is not an exhaustive list of Call Center Agent skill, qualifications and experience. Job requirements for specific Call Center Agent roles may vary, depending on the industry and type of employer.
Field Service Representative job description
IT Help Desk Technician job description
Help Desk Specialist job description
Contact Centre Agent job description
Customer Service Supervisor job description
Customer Service Specialist job description
IT Technical Support job description
Customer Service Coordinator job description
Call Center Representative job description
Call Center Manager job description
Customer Service Representative job description
Customer Success Manager job description
Front Desk Representative job description
Customer Service Consultant job description
Customer Support Representative job description
Guest Relations Manager job description
Customer Experience Officer job description
Call Center Executive job description